Computer Service and Support, Inc.

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Computer Service and Support, Inc.
Type Corporation
Industry Clinical software
Headquarters 2106 New Road, Building E-6, Linwood, New Jersey, United States
Area served Worldwide
Products Avalon LIS

Computer Service and Support, Inc. develops and distributes clinical laboratory informatics software solutions.


The company was formally founded in September 1986.[1]

Sometime in early 2017, the company phased out its CSS LIS and replaced it with Avalon LIS (or simply renamed it).[2]

Technology and products

Avalon LIS

Avalon LIS is a modular laboratory information system (LIS) that "completely automates laboratory ordering, reporting, and billing processes."[3]


Product: Avalon LIS
Experiment, patient, and data management
Sample login and management?Y[3]
Sample tracking?Y[3]
Sample and/or result batching?
Task and event scheduling?Y[3]
Option for manual result entry?
Multiple data viewing methods?
Configurable templates and forms?
Data and trend analysis?
Data and equipment sharing?
Data mining?
Customizable fields and/or interface?
Query capability?Y[3]
Import data?
Internal file or data linking?
External file or data linking?
ELN support or integration?
Export data to MS Excel?
Raw data management?
Data warehouse?
Project and/or task management?
Test, experiment, and/or trial management?
Inventory management?
Document and/or image management?
Patient and case management?Y[3]
Workflow management?
Specification management?
Customer and physician management?Y[3]
Billing and revenue management?Y[3]
Quality, security, and compliance
Regulatory compliance?Y[3]
QA / QC functions?Y[3]
Performance evaluation?
Audit trail?Y[4]
Chain of custody?
Configurable roles and security?
Data normalization?
Data validation?
Data encryption?
Version control?
Automatic data backup?
Environmental monitoring?
Reporting, barcoding, and printing
Custom reporting?Y[3]
Synoptic reporting?
Report printing?
Label support?
Barcode and/or RFID support?
Export to PDF?
Export to MS Word?
Export to HTML and/or XML?
Fax integration?
Email integration?
Base functionality
Administrator management?Y[3]
Instrument interfacing and management?Y[3]
Mobile device integration?
Third-party software integration?
Alarms and/or alerts?
Work-related time tracking?
Voice recognition system?
External monitoring?Y[3]
Web client or portal?
Online or integrated help?
Software as a service delivery model?
Usage-based cost?
Industries served
general, genomics and molecular diagnostics, microbiology, toxicology


Additional information


  1. "Business Entity Name Search". State of New Jersey. Retrieved 04 May 2020. "Search by Entity ID 0100312051" 
  2. "CSS Laboratory Information System (LIS)". Computer Service and Support, Inc. Archived from the original on 12 January 2017. Retrieved 06 April 2017. 
  3. 3.00 3.01 3.02 3.03 3.04 3.05 3.06 3.07 3.08 3.09 3.10 3.11 3.12 3.13 3.14 "Laboratory Information System (LIS)". Computer Service and Support, Inc. Retrieved 06 April 2017. 
  4. "Quality Control". Computer Service and Support, Inc. Retrieved 04 May 2020.