Client relations management

From LIMSWiki
Revision as of 23:47, 18 April 2011 by Shawndouglas (talk | contribs) (Created article stub.)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigationJump to search

Sometimes referred to as customer relations management or CRM, client relations management is the application and management of leads, customers, contacts, offers, etc. within a laboratory.