Difference between revisions of "Health information technology"

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==Types of technology==
==Types of technology==
In a 2008 study about the adoption of technology in the United States, Furukawa, and colleagues classified applications for prescribing to include electronic medical records (EMR), clinical decision support (CDS), and computerized physician order entry (CPOE).<ref>Furukawa, M. F., Raghu, T. S., Spaulding, T. J., & Vinze, A. (2008). Health Affairs, 27, (3), 865-875.</ref> They further defined applications for dispensing to include bar-coding at medication dispensing (BarD), robot for medication dispensing (ROBOT), and automated dispensing machines (ADM). And, they defined applications for administration to include electronic medication administration records (EMAR) and bar-coding at medication administration (BarA).
Numerous types of HIT are being used in hospitals, clinics, and physician offices around the world. Some types of HIT are used to dispense medications, including bar-coding at medication dispensing (BarD) and automated dispensing machines (ADM). Others are used for managing patient health data (EHR), ordering tests (computerized physician order entry; CPOE), and assisting with diagnoses ([[clinical decision support system]]; CDSS). Even consumer health IT applications that help patients track their own health statistics can be considered HIT.<ref name="FurukawaHIT">{{cite journal |url=http://content.healthaffairs.org/content/27/3/865.full |journal=Health Affairs |title=Adoption Of Health Information Technology For Medication Safety In U.S. Hospitals, 2006 |author=Furukawa, Michael F.; Raghu, T. S.; Spaulding, Trent J.; Vinze, Ajay |volume=27 |issue=3 |year=May 2008 |pages=865–75 |doi=10.1377/hlthaff.27.3.865 |accessdate=25 June 2015}}</ref><ref name="AHRQHIT">{{cite web |url=http://www.ahrq.gov/professionals/prevention-chronic-care/improve/health-it/ |title=Health Information Technology Integration |publisher=Agency for Healthcare Research and Quality |accessdate=25 June 2015}}</ref>


===Electronic Health Record (EHR)===
===Electronic health record (EHR)===
[[Image:EHRadoption.gif|thumb|250px|US medical groups' adoption of EHR (2005)]]  Although frequently cited in the literature the '''[[Electronic health record]]''' (EHR), previously known as the [[Electronic medical record]] (EMR), there is no consensus about the definition.<ref>Jha, A. K., Doolan, D., Grandt, D., Scott, T. & Bates, D. W. (2008).  The use of health information technology in seven nations.  International Journal of Medical Informatics, corrected proof in-press.</ref>  However, there is consensus that EMRs can reduce several types of errors, including those related to prescription drugs, to preventive care, and to tests and procedures.<ref>American College of Physicians Observer: [http://www.acponline.org/journals/news/sep04/emr.htm How EMR software can help prevent medical mistakes] by Jerome H. Carter (September 2004)</ref>  Recurring alerts remind clinicians of intervals for preventive care and track referrals and test results. Clinical guidelines for disease management have a demonstrated benefit when accessible within the electronic record during the process of treating the patient.<ref>{{cite journal | first1 = Kensaku | last1= Kawamoto | first2 = Caitlin A | last2 = Houlihan | first3 = E Andrew | last3 = Balas | first4 = David F | last4 = Lobach | date = 2 Apr 2005 | title = Improving clinical practice using clinical decision support systems: a systematic review of trials to identify features critical to success | journal = British Medical Journal | volume = 330 | pages = 765–774 | url = http://bmj.bmjjournals.com/cgi/content/full/330/7494/765 | accessdate = 2006-06-29 | doi = 10.1136/bmj.38398.500764.8F | pmid = 15767266 | issue = 7494 | pmc = 555881}}</ref> Advances in [[health informatics]] and widespread adoption of interoperable electronic health records promise access to a patient's records at any health care site. A 2005 report noted that medical practices in the United States are encountering barriers to adopting an EHR system, such as training, costs and complexity, but the adoption rate continues to rise (see chart to right).<ref>{{cite journal | author = Gans D, Kralewski J, Hammons T, Dowd B | year = 2005 | title = Medical groups' adoption of electronic health records and information systems | journal = Health affairs (Project Hope) | volume = 24 | issue = 5 | pages = 1323–1333 | url = http://content.healthaffairs.org/cgi/content/abstract/24/5/1323 | accessdate = 2006-07-04 | doi = 10.1377/hlthaff.24.5.1323 | pmid = 16162580 }}</ref> Since 2002, the [[National Health Service]] of the United Kingdom has placed emphasis on introducing computers into healthcare. As of 2005, one of the largest projects for a national EHR is by the [[National Health Service]] (NHS) in the [[United Kingdom]].  The goal of the NHS is to have 60,000,000 patients with a centralized electronic health record by 2010. The plan involves a gradual roll-out commencing May 2006, providing  [[general practice]]s in England access to the [[National Programme for IT]] (NPfIT), the NHS component of which is known as the "Connecting for Health Programme".<ref>NHS Connecting for Health: [http://www.connectingforhealth.nhs.uk/delivery/ Delivering the National Programme for IT] Retrieved August 4, 2006</ref> However, recent surveys have shown physicians' deficiencies in understanding the patient safety features of the NPfIT-approved software.<ref>{{cite journal | author = C J Morris, B S P Savelyich, A J Avery, J A Cantrill and A Sheikh | year = 2005 | title = Patient safety features of clinical computer systems: questionnaire survey of GP views | journal = Quality and Safety in Health Care | volume = 14 | pages = 164–168 | url = http://qhc.bmjjournals.com/cgi/content/full/14/3/164 | accessdate = 2006-07-08 | doi = 10.1136/qshc.2004.011866 | pmid = 15933310 | issue = 3 | pmc = 1744017 }}</ref>
An electronic health record (EHR) is "a longitudinal collection of electronic health information" in digital format that is theoretically capable of being shared across different health care settings.<ref name="GunterTerryEHR">{{cite journal |url=http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1550638/ |title=The Emergence of National Electronic Health Record Architectures in the United States and Australia: Models, Costs, and Questions |author=Gunter, T.D.; Terry, N.P. |journal=Journal of Medical Internet Research |year=Jan–Mar 2005 |volume=7 |issue=1 |doi=10.2196/jmir.7.1.e3 |accessdate=08 May 2013}}</ref> Advances in [[health informatics]] and widespread adoption of the EHR promise to provide authorized users access to a patient's records at any health care site. EHR's may also eventually help improve care coordination. Since anyone using an EHR can view the patient's full chart, it cuts down on guessing histories and seeing multiple specialists while smoothing transitions between care settings, and the EHR may allow better care in emergency situations.<ref name="HITCareCoord">{{cite web |url=http://www.healthit.gov/providers-professionals/improved-care-coordination |title=Improved Care Coordination |work=HealthIT.gov |publisher=U.S. Department of Health & Human Services |date=20 March 2014 |accessdate=25 June 2015}}</ref> EHRs may also improve prevention by providing doctors and patients better access to test results, identifying missing patient information, and offering evidence-based recommendations for preventive services.<ref name="AHRQInnovations">{{cite web |url=https://innovations.ahrq.gov/profiles/primary-care-patients-use-interactive-preventive-health-record-integrated-electronic-health |title=Primary Care Patients Use Interactive Preventive Health Record Integrated With Electronic Health Record, Leading to Enhanced Provision of Preventive Services |author=Krist, Alex H. |work=AHRQ Health Care Innovations Exchange |publisher=Agency for Healthcare Research and Quality |date=18 December 2013 |accessdate=25 June 2015}}</ref>
A main problem in HIT adoption is mainly seen by physicians, an important stakeholder to the process of EHR. The Thorn et al. article, elicited that emergency physicians noticed that health information exchange disrupted workflow and was less desirable to use, even though the main goal of EHR is improving coordination of care. The problem was seen that exchanges did not address the needs of end users, e.g. simplicity, user-friendly interface, and speed of systems.<ref>Thorn. S., Carter M., Bailey J. | http://www.annemergmed.com/article/S0196-0644(13)01449-2/abstract</ref> The same finding was seen in an earlier article with the focus on CPOE and physician resistance to its use, Bhattacherjee et al.<ref>Bhattacherjee A., Hikmet N. | http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.101.9714&rep=rep1&type=pdf</ref>


====Sharing====
Yet while electronic health records have potentially many advantages in terms of providing efficient and safe care, recent reports have brought to light some challenges with implementing an EHR. The most immediate barriers for widespread adoption of this technology have been the high initial cost of implementing the new technology and the time required for doctors to train and adapt to the new system. There have also been suspected cases of fraudulent billing, where hospitals inflate their billings to Medicare.<ref name="FreudenheimEMR">{{cite web |url=http://www.nytimes.com/2012/10/09/health/the-ups-and-downs-of-electronic-medical-records-the-digital-doctor.html?pagewanted=all&_r=0 |title=The Ups and Downs of Electronic Medical Records |author=Freudenheim, Milt |work=New York Times |publisher=The New York Times Company |date=08 October 2012 |accessdate=25 June 2015}}</ref>
According to the article published by the Internal Journal of Medical Informatics,Health information sharing between patients and providers helps to improve diagnosis, promotes self care, and patients also know more information about their health. [http://healthcare-executive-insight.advanceweb.com/ebook/magazine.aspx?EBK=XI042715# Richard Kimball, Jr.] of HEXL states that virtual health or telemedicine can offer patients immediate access to their doctors, which will in turn address early signs of diseases through preventive care. The use of electronic medical records (EMRs) is still scarce now but is increasing in Canada, American and British primary care.  Healthcare information in EMRs are important sources for clinical, research, and policy questions. Health information privacy (HIP) and security has been a big concern for patients and providers. Studies in Europe evaluating electronic health information poses a threat to electronic medical records and exchange of personal information.<ref>{{cite journal|last=Perera|first=Gihan|author2=Holbrook, Anne |author3=Thabane,Lehana |author4=Foster, Gary |author5= Willison, Donald J. |title=Views on health information sharing and privacy from primary care practices using electronic medical records|journal=Internal Journal of Medical Information|date=February 2011|volume=80|issue=2|pages=94–101|doi=10.1016/j.ijmedinf.2010.11.005|accessdate=2013-10-24}}</ref>


====Problems====
Major roadblocks to wider EHR adoption are most noticed by physicians, who have a vested interest in medical outcomes. A 2013 study of emergency physicians with access to HIT, for example, found the technology disrupted workflow and was not user-friendly, despite the main goal of HIT being to improve coordination of care.<ref name="ThornHIE">{{cite journal |url=http://www.annemergmed.com/article/S0196-0644%2813%2901449-2/abstract |journal=Annals of Emergency Medicine |title=Emergency Physicians' Perspectives on Their Use of Health Information Exchange |author=Thorn, Shirley A.; Carter, Michael A.; Bailey, James E. |volume=63 |issue=3 |year=March 2014 |pages=329–37 |doi=10.1016/j.annemergmed.2013.09.024 |accessdate=25 June 2015}}</ref> The same problems and protests were evident six years earlier, specifically in regard to physician resistance to using EMRs and CPOE.<ref name="BhattacharjeeHIT">{{cite journal |url=http://www.computer.org/csdl/proceedings/hicss/2007/2755/00/27550141b.pdf |format=PDF |journal=40th Annual Hawaii International Conference on System Sciences, 2007 |author=Bhattacherjee, Anol; Hikmet, Neset |year=2007 |doi=10.1109/HICSS.2007.437 |accessdate=25 June 2015}}</ref> Other research has found some providers — especially those operating small private practices — don't monetarily realize the efficiency-increasing benefits of adopting HIT like EHRs in their facility.<ref name="CBOHIT08" />


While electronic health records have potentially many advantages in terms of providing efficient and safe care, recent reports have brought to light some challenges with implementing electronic health records.  The most immediate barriers for widespread adoption of this technology have been the high initial cost of implementing the new technology and the time required for doctors to train and adapt to the new system.  There have also been suspected cases of fraudulent billing, where hospitals inflate their billings to Medicare.  Given that healthcare providers have not reached the deadline (2015) for adopting electronic health records, it is unclear what effects this policy will have long term.<ref>{{cite news|last=Freudenheim|first=Milt|title=The Ups and Downs of Electronic Medical Records|url=http://www.nytimes.com/2012/10/09/health/the-ups-and-downs-of-electronic-medical-records-the-digital-doctor.html?pagewanted=all&_r=0|newspaper=New York Times|date=2012-10-08}}</ref>
Patient-wise, the state of health information privacy (HIP) and sharing from EHRs has been a notable concern. For example, researchers in Canada announced in 2011 that of more than 500 patients interviewed, nearly 30 percent disagreed with the idea of having their de-identified personal history shared outside the immediate health care circle, and only 38 percent "supported the notion that computerized records can be [kept] more private than paper records."<ref name="PereraHIT">{{cite journal |url=http://www.ijmijournal.com/article/S1386-5056%2810%2900225-X/abstract |journal=International Journal of Medical Informatics |title=Views on health information sharing and privacy from primary care practices using electronic medical records |author=Perera, Gihan; Holbrook, Anne; Thabane, Lehana; Foster, Gary; Willison, Donald J. |year=February 2011 |volume=80 |issue=2 |pages=94–101 |doi=10.1016/j.ijmedinf.2010.11.005 |pmid=21167771 |accessdate=25 June 2015}}</ref>


===Clinical point of care technology===
===Computerized provider order entry (CPOE)===
Prescribing errors are the largest identified source of preventable errors in hospitals. A 2006 report by the Institute of Medicine estimated that a hospitalized patient is exposed to a medication error each day of his or her stay.<ref name="iom06">{{cite book |url=http://www.nap.edu/catalog/11623/preventing-medication-errors-quality-chasm-series |title=Preventing Medication Errors |author=Aspden, Philip; Wolcott, Julie; Bootman, J. Lyle; Cronenwett, Linda R. |publisher=The National Academies Press |pages=480 |year=2007 |isbn=9780309101479 |accessdate=25 June 2015}}</ref> Computerized provider order entry (CPOE) can reduce total medication error rates (often caused by miscommunication among all parties involved in a health care scenario)<ref name="CBOHIT08" />, with some early studies indicating reduction by as much as 80 percent and adverse (serious with harm to patient) error reduction by 55 percent.<ref name="Bates-et_al-1998">{{cite journal |url=http://jama.jamanetwork.com/article.aspx?articleid=188074 |journal=JAMA |title=Effect of Computerized Physician Order Entry and a Team Intervention on Prevention of Serious Medication Errors |author=Bates, David W. et al. |volume=280 |issue=15 |year=October 1998 |pages=1311–1316 |doi=10.1001/jama.280.15.1311 |accessdate=25 June 2015}}</ref> Additionally, a standardized bar code system for dispensing drugs could prevent additional drug errors.<ref name=iom06 /> CPOE can also manage admission, referral, laboratory testing, and procedure ordering tasks while improving quality of care and workflows while reducing medical costs.<ref name="DixonCPOE">{{cite web |url=http://healthit.ahrq.gov/ahrq-funded-projects/emerging-lessons/computerized-provider-order-entry-inpatient/inpatient-computerized-provider-order-entry-cpoe |title=Inpatient Computerized Provider Order Entry (CPOE) |author=Dixon, Brian E. |work=Health Information Technology |publisher=Agency for Healthcare Research and Quality |date=January 2009 |accessdate=25 June 2015}}</ref>


====Computerized Provider (Physician) Order Entry (CPOE)====
Like EHRs, problems with usability and disrupted workflows have been cited as reasons for resistance to adopting CPOE.<ref name="BhattacharjeeHIT" /> Owners of small physician practices utilizing CPOE require a major change in practice work flow and an additional investment of time. Many physicians are not full-time hospital staff; entering orders for their hospitalized patients means taking time away from scheduled patients.<ref name="LittonCPOE">{{cite web |url=http://www.physicianspractice.com/blog/computerized-physician-order-entry-coming-hospital-near-you |title=Computerized Physician Order Entry: Coming to a Hospital Near You |author=Litton, J. Scott |work=Physicians Practice |publisher=UBM Medica, LLC |date=30 March 2012 |accessdate=25 June 2015}}</ref> Additionally, physicians have been concerned that CPOE would cause them to lose control over their own work procedures (ordering patient tests, reviewing lab results, etc.)<ref name="BhattacharjeeHIT" />
Prescribing errors are the largest identified source of preventable errors in hospitals. A 2006 report by the Institute of Medicine estimated that a hospitalized patient is exposed to a medication error each day of his or her stay.<ref name=iom06>{{cite journal | year = 2006 | title = Preventing Medication Errors | last = The Institute of Medicine | journal = The National Academies Press | url = http://www.nap.edu/catalog/11623.html | accessdate = 2006-07-21 }}</ref>
Computerized provider order entry (CPOE), formerly called '''[[Computer physician order entry]]''', can reduce total medication error rates by 80%, and adverse (serious with harm to patient) errors by 55%.<ref name="Bates-et_al-1998">{{cite journal | last1 = Bates | first1 = DW | last2 = Leape | first2 = LL | last3 = Cullen | first3 = DJ | last4 = Laird | first4 = N | last5 = Petersen | first5 = LA | last6 = Teich | first6 = JM | last7 = Burdick | first7 = E | last8 = Hickey | first8 = M | last9 = Kleefield | first9 = S | last10 = Shea | first10 = B | last11 = Vander Vliet | first11 = M | last12 = Seger | first12 = DL | date = 21 October 1998 | title = Effect of Computerized Physician Order Entry and a Team Intervention on Prevention of Serious Medication Errors | journal = JAMA | volume = 280 | issue = 15 | pages = 1311–1316 | url = http://jama.ama-assn.org/cgi/content/abstract/280/15/1311 | accessdate = 2006-06-20 | doi = 10.1001/jama.280.15.1311 | pmid = 9794308 }}</ref>  A 2004 survey by found that 16% of US clinics, hospitals and medical practices are expected to be utilizing [[CPOE]] within 2 years.<ref>{{cite web | title = Hospital Quality & Safety Survey  | publisher = The Leapfrog Group  | year = 2004  | url = http://www.leapfroggroup.org/media/file/Leapfrog-Survey_Release-11-16-04.pdf  | format = PDF  | accessdate = 2006-07-08}}</ref> In addition to electronic prescribing, a standardized [[bar code]] system for dispensing drugs could prevent a quarter of drug errors.<ref name=iom06 /> Consumer information about the risks of the drugs and improved drug packaging (clear labels, avoiding similar drug names and dosage reminders) are other error-proofing measures. Despite ample evidence of the potential to reduce medication errors, competing systems of barcoding and electronic prescribing have slowed adoption of this technology by doctors and hospitals in the United States, due to concern with interoperability and compliance with future national standards.<ref>{{cite news  | last = Kaufman  | first = Marc  | title = Medication Errors Harming Millions, Report Says. Extensive National Study Finds Widespread, Costly Mistakes in Giving and Taking Medicine  | pages = A08  | publisher = The Washington Post  | date = 2005-07-21  | url = http://www.washingtonpost.com/wp-dyn/content/article/2006/07/20/AR2006072000754.html  | accessdate = 2006-07-21 }}</ref> Such concerns are not inconsequential; standards for [[electronic prescribing]] for [[Medicare Part D]] conflict with regulations in many US states.<ref name=iom06 />
And, aside from regulatory concerns, for the small-practice physician, utilizing CPOE requires a major change in practice work flow and an additional investment of time. Many physicians are not full-time hospital staff; entering orders for their hospitalized patients means taking time away from scheduled patients.<ref>[http://www.physicianspractice.com/blog/content/article/1462168/2052940 "Computerized Physician Order Entry: Coming to a Hospital Near You"] J. Scott Litton, Physicians Practice, March 2012.</ref>


==Regulation and oversight==
==Regulation and oversight==

Revision as of 22:00, 25 June 2015

Health information technology (HIT) is the application of "hardware and software in an effort to manage and manipulate health data and information."[1] HIT acts as a framework for the comprehensive management of health information originating from consumers, providers, governments, and insurers in order to improve the overall state of health care. Among those improvements, the Congressional Budget Office (CBO) of the United States believes HIT can[2]:

  • reduce or eliminate errors from medical transcription.
  • reduce the number of diagnostic tests that get duplicated.
  • improve patient outcomes and service efficiency.
  • encourage rigorous scientific comparisons of treatment efficacy and cost to make treatment cheaper and more effective.
  • improve the portability of personal/protected health information (PHI).

The "technology" of "health information technology" represents computers, software, and communications infrastructure that can be networked to create systems for manipulating health information. As such, the science of informatics and its focus on information processing and systems engineering is also integral to the development, application, and evaluation of HIT. In particular the subdivision of health informatics, which focuses on the resources, devices, and methods required for optimizing the acquisition, storage, retrieval, and use of information in health and biomedicine, is most relevant. However, other subdivisions of informatics such as medical informatics, public health informatics, pharmacoinformatics, and translational research informatics are able to inform health informatics from different disciplinary perspectives.[3][4]

U.S. implementation of HIT

In a 2001 report titled Crossing the Quality Chasm: A New Health System for the 21st Century, the Institute of Medicine called for changes to the U.S. healthcare system, declaring a need for "an environment in which public policy and market forces are aligned and in which the change process is supported by an appropriate information technology infrastructure."[5] This report arguably set the tone for further pushes to develop health information technologies and support their adoption.

This eventually led to an announcement by President Bush in April 2004 that a new 10-year initiative was being developed to encourage greater electronic health record adoption, increase funding to health information technology initiatives, and create a new National Health Information Coordinator position. That initiative was furthered by two executive orders signed into law, requiring the Department of Health and Human Services (HHS) to take the lead in advancing the cause.[6][7] Shortly after, several studies from RAND Corporation and the Center for Information Technology Leadership optimistically stated the impact of widespread HIT adoption would potentially lead to nearly $80 billion U.S. annually in the health care sector. However, in 2008 the Congressional Budget Office (CBO) found limitations in those studies — which looked at potential impact rather than likely impact — and found the annual savings numbers to be significantly overstated.[2] The CBO elaborated:

Estimating the impact of some potential sources of savings, especially those arising from greater exchange of information among providers, insurers, and patients, is especially difficult because health IT networks are in an early stage of development. Furthermore, health care providers and hospitals that were early adopters of health IT may have been motivated by particular characteristics of their organizations or operations that made them more likely than nonadopters to achieve benefits from health IT—in which case the outcomes they have seen might not be generalizable. Evidence of savings in the health care sector as a whole from adopting health IT is also limited.[2]

Additional momentum towards furthering HIT implementation arrived in 2009 with the Obama Administration's passage of the American Recovery and Reinvestment Act and it's included Health Information Technology for Economic and Clinical Health Act (HITECH), which provided approximately $19 billion in incentives for the health care system to shift towards using health information technology. Approximately $2 billion was earmarked for programs developed by the National Coordinator and Secretary to help healthcare providers implement HIT and provide technical assistance through various regional centers. The other $17 billion in incentives came from Medicare and Medicaid funding for those who adopt HIT before 2015. A year later Obama's Patient Protection and Affordable Care Act (PPACA) was enacted, among other things linking quality care with payment through mandated quality reporting.[7]

One approach to reducing the costs and promoting wider use is to develop open standards related to HIT. In July 2011, after being frustrated with unnecessarily complex and inflexible standards for information interchange standards related to HIT, the Fast Health Interoperable Resources (FHIR) project was started with the desire "to drive down the costs of exchanging data [and] to set the healthcare information free so that people can solve real world healthcare problems more easily and cheaply."[8] Supported by Health Level Seven, the FHIR standard gained further support in 2014[8]{ and promised to improve on existing standards by making FHIR fast and easy to implement, free to use, and based on modern web standards.[9]

Types of technology

Numerous types of HIT are being used in hospitals, clinics, and physician offices around the world. Some types of HIT are used to dispense medications, including bar-coding at medication dispensing (BarD) and automated dispensing machines (ADM). Others are used for managing patient health data (EHR), ordering tests (computerized physician order entry; CPOE), and assisting with diagnoses (clinical decision support system; CDSS). Even consumer health IT applications that help patients track their own health statistics can be considered HIT.[10][11]

Electronic health record (EHR)

An electronic health record (EHR) is "a longitudinal collection of electronic health information" in digital format that is theoretically capable of being shared across different health care settings.[12] Advances in health informatics and widespread adoption of the EHR promise to provide authorized users access to a patient's records at any health care site. EHR's may also eventually help improve care coordination. Since anyone using an EHR can view the patient's full chart, it cuts down on guessing histories and seeing multiple specialists while smoothing transitions between care settings, and the EHR may allow better care in emergency situations.[13] EHRs may also improve prevention by providing doctors and patients better access to test results, identifying missing patient information, and offering evidence-based recommendations for preventive services.[14]

Yet while electronic health records have potentially many advantages in terms of providing efficient and safe care, recent reports have brought to light some challenges with implementing an EHR. The most immediate barriers for widespread adoption of this technology have been the high initial cost of implementing the new technology and the time required for doctors to train and adapt to the new system. There have also been suspected cases of fraudulent billing, where hospitals inflate their billings to Medicare.[15]

Major roadblocks to wider EHR adoption are most noticed by physicians, who have a vested interest in medical outcomes. A 2013 study of emergency physicians with access to HIT, for example, found the technology disrupted workflow and was not user-friendly, despite the main goal of HIT being to improve coordination of care.[16] The same problems and protests were evident six years earlier, specifically in regard to physician resistance to using EMRs and CPOE.[17] Other research has found some providers — especially those operating small private practices — don't monetarily realize the efficiency-increasing benefits of adopting HIT like EHRs in their facility.[2]

Patient-wise, the state of health information privacy (HIP) and sharing from EHRs has been a notable concern. For example, researchers in Canada announced in 2011 that of more than 500 patients interviewed, nearly 30 percent disagreed with the idea of having their de-identified personal history shared outside the immediate health care circle, and only 38 percent "supported the notion that computerized records can be [kept] more private than paper records."[18]

Computerized provider order entry (CPOE)

Prescribing errors are the largest identified source of preventable errors in hospitals. A 2006 report by the Institute of Medicine estimated that a hospitalized patient is exposed to a medication error each day of his or her stay.[19] Computerized provider order entry (CPOE) can reduce total medication error rates (often caused by miscommunication among all parties involved in a health care scenario)[2], with some early studies indicating reduction by as much as 80 percent and adverse (serious with harm to patient) error reduction by 55 percent.[20] Additionally, a standardized bar code system for dispensing drugs could prevent additional drug errors.[19] CPOE can also manage admission, referral, laboratory testing, and procedure ordering tasks while improving quality of care and workflows while reducing medical costs.[21]

Like EHRs, problems with usability and disrupted workflows have been cited as reasons for resistance to adopting CPOE.[17] Owners of small physician practices utilizing CPOE require a major change in practice work flow and an additional investment of time. Many physicians are not full-time hospital staff; entering orders for their hospitalized patients means taking time away from scheduled patients.[22] Additionally, physicians have been concerned that CPOE would cause them to lose control over their own work procedures (ordering patient tests, reviewing lab results, etc.)[17]

Regulation and oversight

September 4, 2013 the Health IT Policy Committee (HITPC) accepted and approved recommendations from the Food and Drug Administration Safety and Innovation Act (FDASIA) working group for a risk-based regulatory framework for health information technology.[23] The Food and Drug Administration (FDA), the Office of the National Coordinator for Health IT (ONC), and Federal Communications Commission (FCC) kicked off the FDASIA workgroup of the HITPC to provide stakeholder input into a report on a risk-based regulatory framework that promotes safety and innovation and reduces regulatory duplication, consistent with section 618 of FDASIA. This provision permitted the Secretary of Health and Human Services (HHS) to form a workgroup in order to obtain broad stakeholder input from across the health care, IT, patients and innovation spectrum. The FDA, ONC, and FCC actively participated in these discussions with stakeholders from across the health care, IT, patients and innovation spectrum.

Technological Innovations, Opportunities, and Challenges

Handwritten reports or notes, manual order entry, non-standard abbreviations and poor legibility lead to substantial errors and injuries, according to the Institute of Medicine (2000) report. The follow-up IOM (2004) report, Crossing the quality chasm: A new health system for the 21st century, advised rapid adoption of electronic patient records, electronic medication ordering, with computer- and internet-based information systems to support clinical decisions.[24] However, many system implementations have experienced costly failures.[25] Furthermore, there is evidence that CPOE may actually contribute to some types of adverse events and other medical errors.[26] For example, the period immediately following CPOE implementation resulted in significant increases in reported adverse drug events in at least one study,[27] and evidence of other errors have been reported.[20][28][29] Collectively, these reported adverse events describe phenomena related to the disruption of the complex adaptive system resulting from poorly implemented or inadequately planned technological innovation.

Technological Iatrogenesis

Technology may introduce new sources of error[30][31] Technologically induced errors are significant and increasingly more evident in care delivery systems. Terms to describe this new area of error production include the label technological iatrogenesis[32] for the process and e-iatrogenic[33] for the individual error. The sources for these errors include:

  • Prescriber and staff inexperience may lead to a false sense of security; that when technology suggests a course of action, errors are avoided.
  • Shortcut or default selections can override non-standard medication regimens for elderly or underweight patients, resulting in toxic doses.
  • CPOE and automated drug dispensing was identified as a cause of error by 84% of over 500 health care facilities participating in a surveillance system by the United States Pharmacopoeia.[34]
  • Irrelevant or frequent warnings can interrupt work flow.

Healthcare information technology can also result in iatrogenesis if design and engineering are substandard, as illustrated in a 14-part detailed analysis done at the University of Sydney.[35]

Revenue Cycle HIT

The HIMSS Revenue Cycle Improvement Task Force was formed to prepare for the IT changes in the U.S. (e.g. the American Recovery and Reinvestment Act (HITECH), Affordable Care Act, 5010 (electronic exchanges), ICD-10). An important change to the revenue cycle is the international classification of diseases (ICD) codes from 9 to 10. ICD-9 codes are set up to use three to five alphanumeric codes that represent 4,000 different types of procedures, while ICD-10 uses three to seven alphanumeric codes increasing procedural codes to 70,000. ICD-9 was outdated because there were more codes than procedures available, and to document for procedures without an ICD-9 code, a paper-work process of modifiers and supplemental documentation was used. Hence, ICD-10 was introduced to simplify the procedures with unknown codes and unify the standards closer to world standards (ICD-11). One of the main parts of Revenue Cycle HIT is charge capture, it utilizes codes to capture costs for reimbursements from different payers, such as CMS.[36]

International Comparisons through HIT

International health system performance comparisons are important for understanding health system complexities and finding better opportunities, which can be done through health information technology. It gives policy makers the chance to compare and contrast the systems through established indicators from health information technology, as inaccurate comparisons can lead to adverse policies.[37]

See also

References

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  25. Ammenwerth, E., Talmon, J., Ash, J. S., Bates, D. W., Beuscart-Zephir, M. C., Duhamel, A., Elkin, P. L., Gardner, R. M., & Geissbuhler, A. (2006). Impact of CPOE on mortality rates – contradictory findings, important messages.” Methods Inf Med, 45(6): 586-593.
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  35. A Study of An Enterprise Health Information System
  36. "The Future of Revenue Cycle: Preparing for Near-Term Change". http://himss.files.cms-plus.com/HIMSSorg/content/files/FutureofRevenueCycleWhitePaper-EDITED5-24NV.pdf. Retrieved 18 May 2013. 
  37. World Health Organization/Europe regional office | http://www.euro.who.int/en/data-and-evidence/evidence-informed-policy-making/publications/2012/health-system-performance-comparison-an-agenda-for-policy,-information-and-research-2012

Further reading

  • Ash, J. S., Sittig, D. F., Poon, E. G., Guappone, K., Campbell, E., & Dykstra, R. H. (2007). The extent and importance of unintended consequences related to computerized provider order entry.” Journal of the American Medical Informatics Association, 14(4): 415-423.
  • Edmunds M, Peddicord D, Detmer DE, Shortliffe E. Health IT Policy and Politics: A Primer on Moving Policy Into Action. Featured Session, American Medical Informatics Association Annual Symposium (2009). Available as a webinar at https://www.amia.org/amia-policy-101.
  • Holden, Richard J., Brown, Roger L., Alper, Samuel J., Scanlon, Matthew C., Patel, Neal R., Karsh, Ben-Tzion (July 2011). That’s nice, but what does IT do? Evaluating the impact of bar coded medication administration by measuring changes in the process of care. International Journal of Industrial Ergonomics, 41(4), 370-379.
  • Moore, An’nita & Fisher, Kathleen (2012, March). Healthcare Information Technology and Medical-Surgical Nurse: The Emergence of a New Care Partnership. CIN: Computers, Informatics, Nursing, 30(3),157-163.
  • Milstein, Julia A. & Bates, David W. (2010, March–April). Paperless healthcare: Progress and challenges of an IT-enabled healthcare system. Business Horizons, 53(2), 119-130.
  • Sidrov, J. (2006). It ain’t necessarily so: The electronic health record and the unlikely prospect of reducing healthcare costs. Health Affairs, 25(4): 1079-1085.

External links

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