Difference between revisions of "LII:The Comprehensive Guide to Physician Office Laboratory Setup and Operation/The clinical environment"

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The [[physician office laboratory]] (POL) is a [[clinical laboratory]] that is owned, operated, and managed by a physician office. Definitions, as noted in ''[[LII:The Practical Guide to the U.S. Physician Office Laboratory#What is a physician office laboratory?|The Practical Guide to the U.S. Physician Office Laboratory]]'', vary from state to state, but this is a solid enough definition.  
The [[physician office laboratory]] (POL) is a [[clinical laboratory]] that is owned, operated, and managed by a physician office. Definitions, as noted in ''[[LII:The Practical Guide to the U.S. Physician Office Laboratory#What is a physician office laboratory?|The Practical Guide to the U.S. Physician Office Laboratory]]'', vary from state to state, but this is a solid enough definition. Nearly 49 percent of all clinical laboratories in the U.S. were POLs according to [[Centers for Medicare and Medicaid Services]] statistics in November 2014.<ref name="CMS14Enroll">{{cite web |url=http://www.cms.gov/Regulations-and-Guidance/Legislation/CLIA/Downloads/statupda.pdf |format=PDF |title=Enrollment, CLIA exempt states, and certification of accreditation by organization |author=Centers for Medicare and Medicaid Services, Division of Laboratory Services |date=November 2014 |accessdate=18 April 2015}}</ref>


This first chapter on the topic of the clinical working environment has 10 sections.
This first chapter on the topic of the clinical working environment has 10 sections.
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==1. The Clinical Environment==
==1. The Clinical Environment==
===The clinical laboratory and its equipment===
===The clinical laboratory and its equipment===
The POL is a [[clinical laboratory]] located in an ambulatory or outpatient care setting, specifically in the physician office. The clinical laboratory is used to test specimens from human patients to assist with the diagnosis, treatment, or monitoring of a patient condition. Testing in the clinical lab generally depends on three common methodologies to meet those goals: comparing the current value of a tested substance to a reference value, examining a specimen with microscopy, and detecting the presence of infection-causing pathogens.<ref name="GarrelsOatis">{{cite book |url=https://books.google.com/books?id=LM9sBQAAQBAJ |title=Laboratory and Diagnostic Testing in Ambulatory Care: A Guide for Healthcare Professionals |author=Garrels, Marti; Oatis, Carol S. |publisher=Elsevier Health Sciences |edition=3rd |year=2014 |pages=3–6 |isbn=9780323292368 |accessdate=18 April 2015}}</ref>  
The POL is a [[clinical laboratory]] located in an ambulatory or outpatient care setting, specifically in the physician office. The clinical laboratory is used to test specimens from human patients to assist with the diagnosis, treatment, or monitoring of a patient condition. Testing in the clinical lab generally depends on three common methodologies to meet those goals: comparing the current value of a tested substance to a reference value, examining a specimen with microscopy, and detecting the presence of infection-causing pathogens.<ref name="GarrelsOatis">{{cite book |url=https://books.google.com/books?id=LM9sBQAAQBAJ |title=Laboratory and Diagnostic Testing in Ambulatory Care: A Guide for Healthcare Professionals |author=Garrels, Marti; Oatis, Carol S. |publisher=Elsevier Health Sciences |edition=3rd |year=2014 |pages=368 |isbn=9780323292368 |accessdate=18 April 2015}}</ref>  


These three methodologies depend on clinical expertise from staff. Managerial staff like laboratory directors and laboratory department supervisors, for example, are responsible for the planning, management, and administration of the lab's operations as well as applying and enforcing quality systems and regulatory requirements. The lab itself is staffed with pathologists, cytotechnologists, histotechnologists, and clinical laboratory assistants, performing and interpreting specimen tests using one or more techniques.<ref name="ASCPCareers">{{cite web |url=http://www.ascp.org/pdf/CareerBooklet.aspx |format=PDF |title=Careers in Pathology and Medical Laboratory Science |publisher=American Society for Clinical Pathology |accessdate=18 April 2015}}</ref> Those methodologies and tests also require a wide variety of instruments and equipment. A histotechnologist will require a [[wikipedia:microtome|microtome]] to prepare a specimen for an [[anatomical pathology]] examination, and blood chemistry analyses depend on sample tubes, centrifuges, and blood analyzers. More advanced clinical laboratories performing [[wikipedia:Molecular pathology|molecular diagnostics]] techniques will use specialty tools like fluorescence microscopes and spectrometers. And all that equipment must meet manufacturing, testing, and calibration standards to ensure the utmost accuracy of tests.<ref name="ANSISafety">{{cite web |url=http://webstore.ansi.org/laboratory_safety/ |title=Laboratory Safety Standards |publisher=American National Standards Institute |year=2015 |accessdate=18 April 2015}}</ref>
These three methodologies depend on clinical expertise from staff. Managerial staff like laboratory directors and laboratory department supervisors, for example, are responsible for the planning, management, and administration of the lab's operations as well as applying and enforcing quality systems and regulatory requirements. The lab itself is staffed with pathologists, cytotechnologists, histotechnologists, and clinical laboratory assistants, performing and interpreting specimen tests using one or more techniques.<ref name="ASCPCareers">{{cite web |url=http://www.ascp.org/pdf/CareerBooklet.aspx |format=PDF |title=Careers in Pathology and Medical Laboratory Science |publisher=American Society for Clinical Pathology |accessdate=18 April 2015}}</ref> Those methodologies and tests also require a wide variety of instruments and equipment. A histotechnologist will require a [[wikipedia:microtome|microtome]] to prepare a specimen for an [[anatomical pathology]] examination, and blood chemistry analyses depend on sample tubes, centrifuges, and blood analyzers. More advanced clinical laboratories performing [[wikipedia:Molecular pathology|molecular diagnostics]] techniques will use specialty tools like fluorescence microscopes and spectrometers. And all that equipment must meet manufacturing, testing, and calibration standards to ensure the utmost accuracy of tests.<ref name="ANSISafety">{{cite web |url=http://webstore.ansi.org/laboratory_safety/ |title=Laboratory Safety Standards |publisher=American National Standards Institute |year=2015 |accessdate=18 April 2015}}</ref>


However, the clinical environment of the POL is somewhat different than your average [[Reference lab#Referral and diagnostic|reference or diagnostic lab]] that receives, processes, and reports on specimens ''en masse''. The POL is typically a smaller operation, performing simple laboratory testing that can produce useful diagnostic data cheaply and rapidly. Rather than performing advanced pathology procedures that require specific equipment and expertise, the POL typically focuses on blood chemistry, urinalysis, and other testing domains that can don't require significant resources and provide rapid results. This can be seen in [[Centers for Medicare and Medicaid Services]] statistics reported in November 2014 that show nearly 61 percent of POLs in the U.S. are certified to provide [[CLIA]]-waived tests<ref name="CMS14Enroll">{{cite web |url=http://www.cms.gov/Regulations-and-Guidance/Legislation/CLIA/Downloads/statupda.pdf |format=PDF |title=Enrollment, CLIA exempt states, and certification of accreditation by organization |author=Centers for Medicare and Medicaid Services, Division of Laboratory Services |date=November 2014 |accessdate=18 April 2015}}</ref>, "simple tests with a low risk for an incorrect result."<ref name="CDCTestCom">{{cite web |url=http://wwwn.cdc.gov/clia/Resources/TestComplexities.aspx |title=Clinical Laboratory Improvement Amendments (CLIA): Test complexities |author=Centers for Disease Control and Prevention |date=31 May 2013 |accessdate=18 April 2015}}</ref> These "simple tests" don't require advanced equipment and highly-trained physicians. Urinalysis reagent strips, influenza nasal swabs, and whole blood mononucleosis kits are all CLIA-waived testing devices that can be used by well-trained phlebotomists, nurses, or laboratory assistants.<ref name="CLIAWaivedList">{{cite web |url=http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfClia/analyteswaived.cfm |title=CLIA - Clinical Laboratory Improvement Amendments - Currently Waived Analytes |publisher=U.S. Food and Drug Administration |date=13 April 2015 |accessdate=18 April 2015}}</ref> Some POLs opt to provide more advanced testing services, however, with 23 percent of all POLs holding provider performed microscopy (PPM) certificates to perform moderate-level CLIA testing.<ref name="CMS14Enroll" /> This allows POLs to perform moderate complexity tests like urine sediment analysis and the determination of "the presence or absence of bacteria, fungi, parasites, or cellular elements" in a specimen.<ref name="JCPPM">{{cite web |url=http://www.jointcommission.org/musingsambulatory_patient_safety/focusing_provider_microscopy_procedure_req_ambulatory_health_care/ |title=Focusing on Provider-Performed Microscopy Procedure Requirements for Ambulatory Health Care |author=Kulczycki, Michael |work=Ambulatory Buzz |publisher=The Joint Commission |date=01 April 2014 |accessdate=18 April 2015}}</ref> However, the majority of POLs remain smaller and simpler than their diagnostic lab counterparts.
However, the clinical environment of the POL is somewhat different than your average [[Reference lab#Referral and diagnostic|reference or diagnostic lab]] that receives, processes, and reports on specimens ''en masse''. The POL is typically a smaller operation, performing simple laboratory testing that can produce useful diagnostic data cheaply and rapidly. Rather than performing advanced pathology procedures that require specific equipment and expertise, the POL typically focuses on blood chemistry, urinalysis, and other testing domains that can don't require significant resources and provide rapid results. This can be seen in [[Centers for Medicare and Medicaid Services]] statistics reported in November 2014 that show nearly 61 percent of POLs in the U.S. are certified to provide [[CLIA]]-waived tests<ref name="CMS14Enroll" />, "simple tests with a low risk for an incorrect result."<ref name="CDCTestCom">{{cite web |url=http://wwwn.cdc.gov/clia/Resources/TestComplexities.aspx |title=Clinical Laboratory Improvement Amendments (CLIA): Test complexities |author=Centers for Disease Control and Prevention |date=31 May 2013 |accessdate=18 April 2015}}</ref> These "simple tests" don't require advanced equipment and highly-trained physicians. Urinalysis reagent strips, influenza nasal swabs, and whole blood mononucleosis kits are all CLIA-waived testing devices that can be used by well-trained phlebotomists, nurses, or laboratory assistants.<ref name="CLIAWaivedList">{{cite web |url=http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfClia/analyteswaived.cfm |title=CLIA - Clinical Laboratory Improvement Amendments - Currently Waived Analytes |publisher=U.S. Food and Drug Administration |date=13 April 2015 |accessdate=18 April 2015}}</ref> Some POLs opt to provide more advanced testing services, however, with 23 percent of all POLs holding provider performed microscopy (PPM) certificates to perform moderate-level CLIA testing.<ref name="CMS14Enroll" /> This allows POLs to perform moderate complexity tests like urine sediment analysis and the determination of "the presence or absence of bacteria, fungi, parasites, or cellular elements" in a specimen.<ref name="JCPPM">{{cite web |url=http://www.jointcommission.org/musingsambulatory_patient_safety/focusing_provider_microscopy_procedure_req_ambulatory_health_care/ |title=Focusing on Provider-Performed Microscopy Procedure Requirements for Ambulatory Health Care |author=Kulczycki, Michael |work=Ambulatory Buzz |publisher=The Joint Commission |date=01 April 2014 |accessdate=18 April 2015}}</ref> However, the majority of POLs remain smaller and simpler than their diagnostic lab counterparts.


===Laboratory safety===
===Laboratory safety===
Like any other [[laboratory]], safety in the clinical laboratory is of vital importance. Good safety practices ensure the sample being tested is not contaminated, and they also protect the person doing the testing from infection or other issues resulting from exposure.


Quality control guidelines and standards ensure procedures are followed and equipment is checked, lowering specimen contamination risk and improving the accuracy of test results. Laboratory safety guidelines assist professionals with managing risk from biohazards, chemical hazards, or physical hazards that may be present in the laboratory. The two U.S government agencies that primarily set safety guidelines are the [[Centers for Disease Control and Prevention]] (CDC) and the Occupational Safety and Health Administration (OSHA). CDC training involves learning about the chain of infection and standard precautions for infection control, while OSHA biohazard training involves the blood borne pathogen standard (BBPS) as well as the exposure control plans and guidelines that promote staff health and safety. OSHA also requires training to deal with chemical hazards in the laboratory.<ref name="Palko">{{cite book |url=https://books.google.com/books?id=6uWWPQAACAAJ |title=Palko's Medical Laboratory Procedures |chapter=Chapter 1: Safety in the Laboratory |author=Cox, Phyllis; Wilken, Danielle |publisher=McGraw-Hill Education |edition=3rd |year=2010 |pages=1–23 |isbn=9780073401959 |accessdate=18 April 2015}}</ref><ref name="GarrelsOatis" />
Laboratories of any size must also deal with physical hazards such as obstructions, electrical equipment, fires, floods, earthquakes. Preparing for these possible hazards in some cases can be as simple as ensuring a box is not placed where someone walking could trip over it. OSHA has numerous guidelines related to the physical hazard training, including how to conduct a fire drill. Other beneficial preparatory activities include organizing and documenting clearly labeled chemical inventories, providing clear access to material safety data sheets (MSDS), enacting a hazard communication program, and providing training on OSHA adherence protocols.<ref name="Palko" /><ref name="GarrelsOatis" />
The POL is not exempt from these quality control and safety considerations simply because it's smaller and simpler, however. It may not have the chemical stocks and testing hazards of a large diagnostic lab, but specimens must still be kept uncontaminated and procedures for using even the simplest of CLIA-waived test devices must be followed. Biohazards are still generated and must be treated appropriately using work-practice controls, personal protective equipment, and engineering controls. And bleach (sodium hypochlorite), one of the most prevalent chemicals in labs<ref name="NIHChemDisp">{{cite web |url=http://orf.od.nih.gov/EnvironmentalProtection/WasteDisposal/Pages/Examples+of+Common+Laboratory+ChemicalsandtheirHazardClass.aspx |title=Examples of Common Laboratory Chemicals and their Hazard Class
|publisher=National Institutes of Health, Office of Management |date=27 November 2012 |accessdate=18 April 2015}}</ref>, must still be handled properly to ensure human safety and equipment longevity.<ref name="Palko" /><ref name="GarrelsOatis" />


===Point-of-care testing===
===Point-of-care testing===

Revision as of 20:46, 18 April 2015

The physician office laboratory (POL) is a clinical laboratory that is owned, operated, and managed by a physician office. Definitions, as noted in The Practical Guide to the U.S. Physician Office Laboratory, vary from state to state, but this is a solid enough definition. Nearly 49 percent of all clinical laboratories in the U.S. were POLs according to Centers for Medicare and Medicaid Services statistics in November 2014.[1]

This first chapter on the topic of the clinical working environment has 10 sections.

-----Return to the beginning of this guide-----

1. The Clinical Environment

The clinical laboratory and its equipment

The POL is a clinical laboratory located in an ambulatory or outpatient care setting, specifically in the physician office. The clinical laboratory is used to test specimens from human patients to assist with the diagnosis, treatment, or monitoring of a patient condition. Testing in the clinical lab generally depends on three common methodologies to meet those goals: comparing the current value of a tested substance to a reference value, examining a specimen with microscopy, and detecting the presence of infection-causing pathogens.[2]

These three methodologies depend on clinical expertise from staff. Managerial staff like laboratory directors and laboratory department supervisors, for example, are responsible for the planning, management, and administration of the lab's operations as well as applying and enforcing quality systems and regulatory requirements. The lab itself is staffed with pathologists, cytotechnologists, histotechnologists, and clinical laboratory assistants, performing and interpreting specimen tests using one or more techniques.[3] Those methodologies and tests also require a wide variety of instruments and equipment. A histotechnologist will require a microtome to prepare a specimen for an anatomical pathology examination, and blood chemistry analyses depend on sample tubes, centrifuges, and blood analyzers. More advanced clinical laboratories performing molecular diagnostics techniques will use specialty tools like fluorescence microscopes and spectrometers. And all that equipment must meet manufacturing, testing, and calibration standards to ensure the utmost accuracy of tests.[4]

However, the clinical environment of the POL is somewhat different than your average reference or diagnostic lab that receives, processes, and reports on specimens en masse. The POL is typically a smaller operation, performing simple laboratory testing that can produce useful diagnostic data cheaply and rapidly. Rather than performing advanced pathology procedures that require specific equipment and expertise, the POL typically focuses on blood chemistry, urinalysis, and other testing domains that can don't require significant resources and provide rapid results. This can be seen in Centers for Medicare and Medicaid Services statistics reported in November 2014 that show nearly 61 percent of POLs in the U.S. are certified to provide CLIA-waived tests[1], "simple tests with a low risk for an incorrect result."[5] These "simple tests" don't require advanced equipment and highly-trained physicians. Urinalysis reagent strips, influenza nasal swabs, and whole blood mononucleosis kits are all CLIA-waived testing devices that can be used by well-trained phlebotomists, nurses, or laboratory assistants.[6] Some POLs opt to provide more advanced testing services, however, with 23 percent of all POLs holding provider performed microscopy (PPM) certificates to perform moderate-level CLIA testing.[1] This allows POLs to perform moderate complexity tests like urine sediment analysis and the determination of "the presence or absence of bacteria, fungi, parasites, or cellular elements" in a specimen.[7] However, the majority of POLs remain smaller and simpler than their diagnostic lab counterparts.

Laboratory safety

Like any other laboratory, safety in the clinical laboratory is of vital importance. Good safety practices ensure the sample being tested is not contaminated, and they also protect the person doing the testing from infection or other issues resulting from exposure.

Quality control guidelines and standards ensure procedures are followed and equipment is checked, lowering specimen contamination risk and improving the accuracy of test results. Laboratory safety guidelines assist professionals with managing risk from biohazards, chemical hazards, or physical hazards that may be present in the laboratory. The two U.S government agencies that primarily set safety guidelines are the Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). CDC training involves learning about the chain of infection and standard precautions for infection control, while OSHA biohazard training involves the blood borne pathogen standard (BBPS) as well as the exposure control plans and guidelines that promote staff health and safety. OSHA also requires training to deal with chemical hazards in the laboratory.[8][2]

Laboratories of any size must also deal with physical hazards such as obstructions, electrical equipment, fires, floods, earthquakes. Preparing for these possible hazards in some cases can be as simple as ensuring a box is not placed where someone walking could trip over it. OSHA has numerous guidelines related to the physical hazard training, including how to conduct a fire drill. Other beneficial preparatory activities include organizing and documenting clearly labeled chemical inventories, providing clear access to material safety data sheets (MSDS), enacting a hazard communication program, and providing training on OSHA adherence protocols.[8][2]

The POL is not exempt from these quality control and safety considerations simply because it's smaller and simpler, however. It may not have the chemical stocks and testing hazards of a large diagnostic lab, but specimens must still be kept uncontaminated and procedures for using even the simplest of CLIA-waived test devices must be followed. Biohazards are still generated and must be treated appropriately using work-practice controls, personal protective equipment, and engineering controls. And bleach (sodium hypochlorite), one of the most prevalent chemicals in labs[9], must still be handled properly to ensure human safety and equipment longevity.[8][2]

Point-of-care testing

Regulatory compliance: HIPAA and PPACA

Regulatory compliance: CLIA

Good laboratory practices

Microscope procedures

Industry trends

Economic issues related to the POL

Data management

References

  1. 1.0 1.1 1.2 Centers for Medicare and Medicaid Services, Division of Laboratory Services (November 2014). "Enrollment, CLIA exempt states, and certification of accreditation by organization" (PDF). http://www.cms.gov/Regulations-and-Guidance/Legislation/CLIA/Downloads/statupda.pdf. Retrieved 18 April 2015. 
  2. 2.0 2.1 2.2 2.3 Garrels, Marti; Oatis, Carol S. (2014). Laboratory and Diagnostic Testing in Ambulatory Care: A Guide for Healthcare Professionals (3rd ed.). Elsevier Health Sciences. pp. 368. ISBN 9780323292368. https://books.google.com/books?id=LM9sBQAAQBAJ. Retrieved 18 April 2015. 
  3. "Careers in Pathology and Medical Laboratory Science" (PDF). American Society for Clinical Pathology. http://www.ascp.org/pdf/CareerBooklet.aspx. Retrieved 18 April 2015. 
  4. "Laboratory Safety Standards". American National Standards Institute. 2015. http://webstore.ansi.org/laboratory_safety/. Retrieved 18 April 2015. 
  5. Centers for Disease Control and Prevention (31 May 2013). "Clinical Laboratory Improvement Amendments (CLIA): Test complexities". http://wwwn.cdc.gov/clia/Resources/TestComplexities.aspx. Retrieved 18 April 2015. 
  6. "CLIA - Clinical Laboratory Improvement Amendments - Currently Waived Analytes". U.S. Food and Drug Administration. 13 April 2015. http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfClia/analyteswaived.cfm. Retrieved 18 April 2015. 
  7. Kulczycki, Michael (1 April 2014). "Focusing on Provider-Performed Microscopy Procedure Requirements for Ambulatory Health Care". Ambulatory Buzz. The Joint Commission. http://www.jointcommission.org/musingsambulatory_patient_safety/focusing_provider_microscopy_procedure_req_ambulatory_health_care/. Retrieved 18 April 2015. 
  8. 8.0 8.1 8.2 Cox, Phyllis; Wilken, Danielle (2010). "Chapter 1: Safety in the Laboratory". Palko's Medical Laboratory Procedures (3rd ed.). McGraw-Hill Education. pp. 1–23. ISBN 9780073401959. https://books.google.com/books?id=6uWWPQAACAAJ. Retrieved 18 April 2015. 
  9. "Examples of Common Laboratory Chemicals and their Hazard Class". National Institutes of Health, Office of Management. 27 November 2012. http://orf.od.nih.gov/EnvironmentalProtection/WasteDisposal/Pages/Examples+of+Common+Laboratory+ChemicalsandtheirHazardClass.aspx. Retrieved 18 April 2015.