Digital transaction management
Digital transaction management (DTM) is a category of cloud services designed to digitally manage document-based transactions. DTM removes the friction inherent in transactions that involve people, documents, and data to create faster, easier, more convenient, and secure processes.[1] DTM goes beyond content and document management to include e-signatures, authentication and non-repudiation; enabling co-browsing between the customer and the business; document transfer and certification; secure archiving that goes beyond records management; and a variety of meta-processes around managing electronic transactions and the documents associated with them.[2]
DTM standards are proposed and managed by the xDTM Standard Association.[3] The association released the first version of its standard on 24 March 2016, setting out eight core requirements that a compliant DTM provider is expected to meet.[4][5]
Aragon Research has estimated that "by YE 2016, 70% of large enterprises will have a DTM initiative underway or fully implemented."[6]
Aragon has described DTM as a fast-growing but immature category, estimating in 2019 that it was expanding at over 25% a year.[7] Its annual Aragon Research Globe for the category evaluated 16 providers in 2018 and 19 in 2019, among them Adobe, Citrix Systems, Docusign, HelloSign, Kofax, Nintex and SignNow.[8][7]
References
- ↑ Digital Transforms The Game Of Business: Digital Transaction Management Emerging As Key Solution (PDF) (Report). Forrester Research. March 2015. Archived from the original (PDF) on 26 July 2023. Commissioned by DocuSign.
- ↑ "DTM and the End of Paper: Four Imperatives you can't Miss". aragonresearch.com/. Aragon Research Inc. Retrieved 26 July 2015.
- ↑ xDTM Standard Association | http://www.xdtm.org/
- ↑ "Industry Standard for Digital Transactions Now Available" (Press release). xDTM Standard Association. 24 March 2016. Retrieved 8 September 2026 – via PR Newswire.
- ↑ "xDTM Standard". ConsortiumInfo.org. 6 April 2016. Retrieved 1 September 2026.
- ↑ Lundy, Jim. Digital Transaction Management: The New Way Ahead for Digital Business (PDF) (Report). Aragon Research. Archived from the original (PDF) on 4 March 2016.
- 1 2 "The Aragon Research Globe™ for Digital Transaction Management, 2019". Retrieved 2026-09-08.
- ↑ "The Aragon Research Globe for Digital Transaction Management, 2018". Retrieved 2026-09-08.
Notes
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