Journal:Public health informatics, human factors, and the end-users
| Full article title | Public health informatics, human factors, and the end-users |
|---|---|
| Journal | Health Services Research and Managerial Epidemiology |
| Author(s) | Matthews, Sarah D.; Proctor, Michael D. |
| Author affiliation(s) | University of Central Florida |
| Primary contact | Email: sarah dot matthews at knights dot ucf dot edu |
| Year published | 2021 |
| Volume and issue | 8 |
| Article # | 23333928211012226 |
| DOI | 10.1177/23333928211012226 |
| ISSN | 2333-3928 |
| Distribution license | Creative Commons Attribution-NonCommercial 4.0 International |
| Website | https://journals.sagepub.com/doi/10.1177/23333928211012226 |
| Download | https://journals.sagepub.com/doi/pdf/10.1177/23333928211012226 (PDF) |
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This article should be considered a work in progress and incomplete. Consider this article incomplete until this notice is removed. |
Abstract
There is an unspoken assumption in public health informatics that “if you build it, they will come.” In this commentary, we argue that building it is not enough. Without end-user focus on human factors issues that are identified and resolved prior to implementation, “they may come, but they won’t stay!” We argue that to engage public health professionals with new innovative technology, one must continually ask during the development process, “who are we building this product for, and do we have the right information to back up our theories on implementation and use?” With the myriad of public health informatics introduced amid the COVID-19 pandemic, there are now many choices. For those languishing, we note that this question may not have been sufficiently pursued, resulting in situations where “they may come, but they won’t stay!”
Keywords: public health informatics, public health professionals, Technology Acceptance Model, Health Belief Model, human factors research
Public health informatics evolution and COVID-19
References
Notes
This presentation is faithful to the original, with only a few minor changes to presentation. Some grammar and paragraph spacing was updated for improved readability. In some cases important information was missing from the references, and that information was added.
