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[[File:1000px-Cloud computing.svg.png|right|250px|thumb|'''Figure 1.''' A basic visualization of [[cloud computing]] architecture layers and some of the activities that take place on those layers.]]
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If you were alive in the late 2000s and doing most anything related to computers and the internet, you were bound to encounter the latest internet buzzword: [[cloud computing]].<ref name="PogueInSync08">{{cite web |url=https://www.nytimes.com/2008/07/17/technology/personaltech/17pogue.html |archiveurl=https://web.archive.org/web/20180105205750/https://www.nytimes.com/2008/07/17/technology/personaltech/17pogue.html |title=In Sync to Pierce the Cloud |author=Pogue, D. |work=The New York Times |date=17 July 2008 |archivedate=05 January 2018 |accessdate=21 August 2021}}</ref><ref name="WangCloud10">{{cite journal |title=Cloud Computing: A Perspective Study |journal=New Generation Computing |author=Wang, L.; von Laszewski, G.; Younge, A. et al. |volume=28 |pages=137–46 |year=2010 |doi=10.1007/s00354-008-0081-5 |url=https://scholarworks.rit.edu/cgi/viewcontent.cgi?article=1748&context=other}}</ref> A certain mysticism was seemingly attached to the concept, that your files and applications could reside on the internet, "out there in the 'cloud.'"<ref name="PogueInSync08" /> "But what is this 'cloud'?" many would ask. A plethora of media articles, journal articles, blogs, and company websites were published to give practically everyone's take on what the cloud was and wasn't meant to be.<ref name="ChamberlinCloud08">{{cite web |url=https://www.billchamberlin.com/cloud-computing-what-is-it/ |title=Cloud Computing: What is it? |author=Chamberlin, B. |work=BillChamberlin.com |date=28 October 2008 |accessdate=21 August 2021}}</ref> However, the then growing consensus of cloud computing as networked and scalable architecture meant to rapidly provide application and infrastructure services at reasonable prices to internet users<ref name="WangCloud10" /><ref name="ChamberlinCloud08" /> largely matches up with today's definition. Pulling from both The Institution of Engineering and Technology<ref name="FrenchCloud21">{{cite web |url=https://www.theiet.org/publishing/inspec/researching-hot-topics/cloud-computing-and-web-services/ |title=Cloud computing and web services |author=French, J. |publisher=The Institution of Engineering and Technology |date=2021 |accessdate=21 August 2021}}</ref> and Amazon Web Services<ref name="AWSCloud21">{{cite web |url=https://www.tutorialspoint.com/amazon_web_services/amazon_web_services_cloud_computing.htm |title=Amazon Web Services - Cloud Computing |publisher=TutorialsPoint |date=2021 |accessdate=21 August 2021}}</ref>, we come up with cloud computing as:
|title=Introduction to Quality and Quality Management Systems
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<blockquote>an internet-based computing paradigm in which standardized and [[Virtualization|virtualized]] resources are used to rapidly, elastically, and cost-effectively provide a variety of globally available, "always-on" computing services to users on a continuous or as-needed basis</blockquote>
==''Introduction to Quality and Quality Management Systems''==
{{ombox
| type      = content
| style    = width: 500px;
| text      = This book should not be considered complete until this message box has been removed. This is a work in progress.
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The goal of this short volume is to act as an introduction to the quality management system. It collects several articles related to quality, quality management, and associated systems.


Of course, those computing services come in a variety of flavors, the most common being [[Software as a service|software]], [[Platform as a service|platform]], and [[Infrastructure as a service|infrastructure]] "as a service" (SaaS, PaaS, and IaaS, respectively). These conveniently correspond to the underlying architectural layers of the services, with infrastructure at the base, platform on top of that, and software (or application) on top of that.  
;1. What is quality?
:''Key terms''
:[[Quality (business)|Quality]]
:[[Quality assurance]]
:[[Quality control]]
:''The rest''
:[[Data quality]]
:[[Information quality]]
:[[Nonconformity (quality)|Nonconformity]]
:[[Service quality]]
;2. Processes and improvement
:[[Business process]]
:[[Process capability]]
:[[Risk management]]
:[[Workflow]]
;3. Mechanisms for quality
:[[Acceptance testing]]
:[[Conformance testing]]
:[[Clinical quality management system]]
:[[Continual improvement process]]
:[[Corrective and preventive action]]
:[[Good manufacturing practice]]
:[[Malcolm Baldrige National Quality Improvement Act of 1987]]
:[[Quality management]]
:[[Quality management system]]
:[[Total quality management]]
;4. Quality standards
:[[ISO 9000]]
:[[ISO 13485]]
:[[ISO 14000|ISO 14001]]
:[[ISO 15189]]
:[[ISO/IEC 17025]]
:[[ISO/TS 16949]]
;5. Quality in software
:[[Software quality]]
:[[Software quality assurance]]
:[[Software quality management]]


Figure 1 portrays a simplified visualization of cloud computing architecture layers, as well as examples of activities that happen on those layers. This concept has also been visualized by others using pyramids and pancake stacks of layers, but the concept remains the same. At the base is the computing infrastructure, including the physical data centers and their networking equipment, servers, [[hypervisor]]s, [[application programming interface]]s (APIs), and operating systems. This infrastructure is the foundation that supports not only applications users want to run but also that acts as the developmental foundation of users not wanting to implement their own infrastructure. On top of all that can be found platforms or middleware, which serve as software development and deployment environments (that include databases, web servers, load balancers, etc.) or connectivity tools for analytics, [[workflow]] management, system integration, and security management. And on top of that are applications, typically designed to run optimally in cloud environments and accessed via web browsers or apps using internet—i.e. networking—connectivity and computing devices.<ref name="MaurerCloud20">{{cite web |url=https://carnegieendowment.org/2020/08/31/cloud-security-primer-for-policymakers-pub-82597 |title=Cloud Security: A Primer for Policymakers |author=Maurer, T.; Hinck, G. |publisher=Carnegie Endowment for International Peace |date=31 August 2020 |accessdate=21 August 2021}}</ref>
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Customers who require application hosting, internet-hosted software development platforms, or underlying computing infrastructure (e.g., data storage, computational time, etc.)—particularly when they can't or don't want to invest in their own hardware—are increasingly turning to the cloud computing paradigm. Even before a worldwide [[COVID-19]] [[pandemic]] started to take shape in late 2019, the global cloud services market was expected to reach $266.4 billion by the end of 2020, with Gartner expecting that to represent a 17 percent increase from 2019.<ref name="CostelloFore19">{{cite web |url=https://www.gartner.com/en/newsroom/press-releases/2019-11-13-gartner-forecasts-worldwide-public-cloud-revenue-to-grow-17-percent-in-2020 |title=Gartner Forecasts Worldwide Public Cloud Revenue to Grow 17% in 2020 |author=Costello, K.; Rimol, M. |publisher=Gartner |date=13 November 2020 |accessdate=21 August 2021}}</ref> As work-from-home practices expanded significantly in 2020 due to the pandemic, expectations that the trend would last post-pandemic pushed estimates of overall cloud-based workloads moving from physical work offices to the cloud to 55 percent by 2022, with the cloud services market reaching $1 trillion by 2030.<ref name="ReinickeThree20">{{cite web |url=https://markets.businessinsider.com/news/stocks/wedbush-reasons-own-cloud-stocks-coronavirus-pandemic-tech-buy-2020-3-1029045273#2-the-move-to-cloud-will-accelerate-more-quickly-amid-the-coronavirus-pandemic2 |title=3 reasons one Wall Street firm says to stick with cloud stocks amid the coronavirus-induced market rout |author=Reinicke, C. |work=Market Insider |date=30 March 2020 |accessdate=21 August 2021}}</ref> This growing migration to cloud computing has many implications for organizations of all types, including [[Laboratory|laboratories]].
 
==References==
{{Reflist|colwidth=30em}}

Latest revision as of 19:46, 9 February 2022

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Introduction to Quality and Quality Management Systems

The goal of this short volume is to act as an introduction to the quality management system. It collects several articles related to quality, quality management, and associated systems.

1. What is quality?
Key terms
Quality
Quality assurance
Quality control
The rest
Data quality
Information quality
Nonconformity
Service quality
2. Processes and improvement
Business process
Process capability
Risk management
Workflow
3. Mechanisms for quality
Acceptance testing
Conformance testing
Clinical quality management system
Continual improvement process
Corrective and preventive action
Good manufacturing practice
Malcolm Baldrige National Quality Improvement Act of 1987
Quality management
Quality management system
Total quality management
4. Quality standards
ISO 9000
ISO 13485
ISO 14001
ISO 15189
ISO/IEC 17025
ISO/TS 16949
5. Quality in software
Software quality
Software quality assurance
Software quality management